How we ensure predictable outcomes

Standards, processes and methodology that enable complex projects to be delivered on time with controlled quality — including under full-scale war conditions

Certifications & standards

Verified quality

Our compliance with standards is confirmed by independent bodies. Not declared — demonstrated.

CMMI 4

Process maturity level 4

The first company in Ukraine to receive CMMI level 4 assessment. Processes are not merely documented — they are measured, analysed and improved based on data.

Capability Maturity Model Integration · Software Engineering Institute (SEI)
First in Ukraine
ISO 9001

ДСТУ ISO 9001:2015

Implemented quality management system covering the full development cycle. Processes are measured and continuously improved. Regular external audits confirm compliance.

National standard based on international ISO 9001:2015
ДССЗЗІ Г3

SSSCIP: assurance level G-3

Software products have passed SSSCIP state examination. Level G-3 is the maximum for systems processing classified information. Authorises deployment in the public sector and Armed Forces.

Level G-3 per ND TZI 2.5-004-99 · CSIP
SBU

State secrets clearance

Special SBU permit to carry out activities related to state secrets. Enables work for the Ministry of Defence, Armed Forces and other security institutions.

Permit No. КВ2-2017-23 dated 16.03.2017
Crypto

Cryptographic information protection

SSSCIP licence for development, production and use of cryptographic systems and protection tools. Enables QES and encryption implementation in government systems.

Licence SSSCIP No. 419784 series АВ dated 25.07.2008
SW Registry

Software producers registry

Certificate of inclusion in the State Registry of Software Producers and Distributors. Confirms status as an official producer and the right to participate in public procurement.

Official software producer and distributor in Ukraine
30+
years delivering
complex systems
1000+
projects
delivered
500K
concurrent users
across systems
0
critical system outages
during full-scale war
Quality approach

Quality is not a document — it is a way of working

A complex project is not just code. It is managing requirements, risks, expectations and change. Without a structured process even an experienced team can lose control.

Our quality system is built on a simple principle: the client should see progress and control every stage — not after delivery, but throughout the entire project.

We do not sell man-hours. We take responsibility for a working system delivered on time.

Meeting the real need

Not formal spec fulfilment, but understanding the real task behind it

Controlled architecture

Single UnityBase platform, proven approaches, transparent decisions

Data-driven improvement

CMMI 4: processes measured and improved on metrics, not intuition

Client partnership

Transparent communication, regular demos, joint decision-making

Development lifecycle

What a project looks like from the inside

Analysis

Survey, requirements gathering, task and acceptance criteria formalisation

Architecture

Solution design, approach selection, agreement with client

Implementation

Iterative development, CI/CD, code review, automated tests

Deployment

Rollout, integration, data migration, training

Support

SLA support, monitoring, updates, development

Methodology

Agile within clear enterprise boundaries

We use Agile practices within a clearly defined scope: iterative development, regular demos, rapid response to change — within agreed timelines and budget.

For the public sector and enterprise: the client sees results every 2–4 weeks and can influence priorities — but the overall plan and budget remain under control. Flexibility without chaos.

2–4 week iterations

Regular demo of working functionality to the client

Change management

Changes with scope impact assessment — a normal part of the project

CI/CD & Code Review

Automated testing, build and code review on every change

Retrospectives

Process analysis and improvement based on metrics after every iteration

Information security

Security is an architectural principle, not an afterthought

Softline designs systems with security requirements from the first line of code. Experience developing for the Armed Forces, SSSCIP and classified systems has formed a culture that extends to all projects — including commercial ones.

We are the only company in Ukraine combining CMMI 4, ISO 9001 certification and state secrets clearance with a proprietary secured low-code platform.

CSIP design from scratch

CSIP as part of the specification, not a retrofit after delivery

QES and cryptographic protection

Licensed development of QES, encryption and cryptographic protection for government systems

UnityBase Defense

Platform version with enhanced protection for the security and defence sector. SSSCIP conclusion G-3

Penetration testing

System security verification via penetration testing methods before production launch

2022–2026 · Relevant now
Continuity

We continue operating under full-scale war

Since February 2022 Softline's critical systems have not stopped once. This is the result of decisions made in advance: geographic redundancy, one-hour recovery, team in Ukraine.

The team continues development and support for government clients and the Defence Forces. Most engineers remain in Ukraine working on standard schedules.

0

Critical system outages

Govt and defence systems continuously operational since February 2022

3+

Years under active combat conditions

Development, support and new projects — without interruption

N+1

Infrastructure redundancy

Geographically distributed backups, one-hour recovery

24/7

SLA for critical systems

24/7 support for Defence Forces systems and government registries

For the client

What all this means for your project

01

Transparency

You see progress at every stage through regular demos and reporting

02

Predictability

Timeline, budget and scope are fixed. CMMI 4 means measurable processes, not a declaration

03

Security by default

Information security from day one. Licensed cryptographic protection, CSIP, state secrets

04

Continuity

30 years without changing the core team. Systems from the 2010s still maintained by the same company

Ready to discuss your project?

We'll tell you more about how we work and prepare a proposal considering your security requirements and timeline

Schedule a consultation