Clear project structure
Tasks, stages, responsibilities and acceptance criteria.
Ukrainian software and integration team
IT systems for complex processes
IT systems for complex processes
and everyday work
We build and modernise enterprise and public-sector information systems, from document management and HR to service integration and data security.
About us
A Ukrainian IT company
1995year the organisation began operating
Softline develops information systems and custom software, integrates business systems and supplies telecommunications equipment. We help companies and organisations across Ukraine develop their IT infrastructure.
More about SoftlineExecution control from planning to rollout
We agree on scope, stages, owners and acceptance criteria. You can follow progress and see which decisions need your input.
Timeline control
A delivery plan with dependencies and review milestones.
Customer requirements
Budget, procurement and system requirements inform the delivery plan.
Ready for rollout
Testing, documentation and an agreed acceptance process.
Typical starting point
Your system still works — but it slows down change
Systems built over time by different teams and vendors eventually become a constraint. They still run, but every change becomes harder, riskier, and more expensive. Modernization feels dangerous — so it keeps getting delayed.
System health4
-
Multiple vendors and technologies
No unified architecture — each module evolves in isolation
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Outdated components
Core components are outdated, unsupported, or difficult to maintain
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Risk of any change
Even a small change can disrupt what is already in production
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Unpredictable timelines
Previous modernization efforts stalled, overran, or failed to deliver
Modernize what matters. Preserve what works.
We do not replace working systems just to start over. We assess what truly needs modernization, preserve stable components, and build new capabilities only where they create measurable value.
01
Step 01Assessment
Assessment of the current landscape, constraints, and target requirements
02
Step 02Architecture
Solution architecture designed around the existing environment and future scale
03
Step 03Implementation
Build, integration, testing, and controlled validation
04
Step 04Rollout
Migration planning, user training and ongoing support.
Principle: preserve data, critical processes, and user continuity. Modernize selectively — or redesign from the ground up when the business case requires it.
An extension of your IT team
01
Shared decisions
We agree on architecture, integrations and quality criteria together.
02
Clear ownership
Assign task owners and define how the teams work together.
03
Visible progress
Review interim deliverables and agree on scope changes.
04
Knowledge transfer
Prepare documentation and help your team support the system.
Delivery outcomes
What you receive
Delivery plan
Stages, dependencies and agreed review milestones.
Budget visibility
Cost estimates and a process for approving changes.
Quality checks
Scenario testing and acceptance criteria reviews.
Transition plan
Migration, training and support preparation.
What needs to change?
Core services
Build a new system
Software for your workflows, from requirements and prototypes to testing, rollout and support.
Learn moreConnect and modernise
Integrate separate services, migrate data and develop your existing IT infrastructure.
Learn moreOrganise your documents
Document workflows, electronic archives, approvals and role-based access to records.
Learn moreAdditional services
Platform foundation
UnityBase
An enterprise platform for data, business logic, access roles and integrations. We assess its suitability for your project.
Explore the platformUnityBaseCapabilities
- Data and business logic
Data models and enterprise application workflows.
- Roles and access
User permissions matched to operational responsibilities.
- Integrations
Data exchange with other organisational systems.
Softline in numbers
30+
years of work
IT services for enterprises operating nationwide
1000+
complex projects
From electronic document management systems to state registries
7
Service categories
Categories represented in the public catalogue.
2007
year
Entry into international markets, including work in the EU and the USA
Projects and solutions
All projects and solutions · 60 →Projects and solutions
Softline public contracts and solution examples for the private sector.
State Aviation Administration of Ukraine
Electronic document storage
Signed contract № 24
Executive Committee of Poltava City Council
Document management system security
Signed contract № 121
UkSATSE
Corporate HR and payroll system
Signed contract № 4-191/2024
For public procurements, contract signing is verified in the register. Delivery details and outcomes covered by NDAs remain private.
Insights and updates
All materials
Latest materials
Software development
Web Portals for Marketing Agencies: Automating Initial Client Request Processing
Implementing a web portal for initial client request processing is a strategic move for marketing agencies. It accelerates workflows while significantly improving data quality for subsequent client …
Software development
Web Portals for Telecom: Key Self-Service Functions for the Initial Phase
Launching a telecom customer self-service portal requires focusing on a minimum viable product that addresses the most urgent subscriber requests while ensuring rapid achievement of business goals. …
Architecture
Cloud-based Medical Records Accessibility: MVP as a Strategic Step for Clinics
Ensuring rapid access to medical records via cloud solutions is a critical first step for improving operational efficiency and patient care quality. Implementing a minimum viable product allows …
Next step
Tell us what needs to change
A short description is enough to start. You do not need to share confidential documents or credentials at this stage.
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